The Internet is an incredible tool that allows us to communicate with people from all over the world, research a variety of information and even make purchases. Over the past few years, booking accommodation online has become popular thanks to the convenience of the Internet, which is an extremely effective way to search for hotel accommodation, compare packages and rates of different hotels and, finally, book hotel accommodation. Unfortunately, with good comes bad. If the Internet has expanded the hotel market to include travelers around the world and then hackers (criminals), use the Internet to gain unauthorized access to your computer and commit fraud and damage your earning potential and hotel reputation.
As a hotel on a hotel website, you accept bookings and collect payments directly online, and the continuity of your business depends on your ability to store personal information and a guest’s credit card. To keep hackers out of your computer systems, you need to install a firewall, encrypt sensitive information, and maintain proper
security (restrict access to passwords) in the office. You can achieve this by doing the following:
1. Data encryption: Use secure layer socket certificates to protect your guest information. An SSL certificate encrypts personal data and reduces the risk of interception of your personal data by third parties. This will help reassure guests of the security of their credit card information.
2. Wall screens: Credit card details can be securely sent via SSL, but once stored on a server they become vulnerable to outsiders who hack into the server and the associated network. A firewall (software or hardware) can protect a server and network from virus and hacker attacks. Therefore, in addition to registering for SSL certification, you need to install a firewall to ensure the protection of all data stored on your server.
3. Security Protocols: Implement security protocols such as MasterCard Secure Code and Verified Visa to provide more reliable identification of online payments and increase the security of card transactions over the Internet.
4. PCI compliance: The last security measure is the certification of payment card data security. By implementing PCI DSS version 1.1, a set of comprehensive requirements, you increase the security of your payment account data.
To sum up, hackers pose a threat to business, and you need to take appropriate measures so that hackers do not spoil the brand and image of your hotel. By following the steps above, you can prevent your business from becoming a target for hackers.