How hotels can cope with the Airbnb generation by outsourcing information


Sharing services are destructive innovations. The emergence of the sharing economy may be favorable to most modern consumers, but the affected industries view these achievements as enemies of economic growth. They inadvertently seek the demise of traditional counterparts.

Only a few have initiated a rethinking of themselves to play alongside the game that their modern competitor wins. As for hotels, Airbnb is not just an enemy, but a technology they still have to adapt.

Exposure to pain

Airbnb has now been seen as the largest peer-to-peer hotel service since its inception in 2008. This platform has been doing old things, trying new ways. The use of digital technologies and social networks in the marketplace provided a holistic user experience regarding consumer choice. It has not been definitively found out that Airbnb has indeed contributed to the decline in hotel bookings, but the Airbnb aviation industry itself is undeniable.

Aside from moving people into spaces away from institutions, their recent “live locally” campaign has had a trend among millennial travelers. Airbnb has also set up its online reputation system where previous guests can leave a rating and review.

Intimate and personal

At the very least, learn from the toughest competitor.

Personalization of experience has been a trend among tenant generations for millennia. However, hotels need staff with whom they can talk around the clock and without weekends, and be responsible for all their hotel experience.

Information outsourcing provides industries with technologies that complement this need. In addition to the best quality personalized services, hotels will have advertising campaigns and marketing developments. Technology workers could also provide hotels with predefined programs and applications, organize logistics, and even manage internal processes. Recruiting highly qualified staff team solutions is not as risky, but it is cost effective as it will greatly improve your services.

Equipped with its own technology department, you can now easily hand over direct services such as laundry, cleaning, restaurant, cleaning and even emergency problems. It can also stipulate booking, technical support, customer service, airport transfers and more. This may also include additional services such as access to airline bookings, travel agencies, travel agencies, public transport or car rental.

The hospitality industry is moving to higher degrees of process automation. A set of technological talents for hospitality would be a great leap to use the game to your advantage and return the territory back to its rightful owner.