The benefits of using a central booking system at your hotel


As a hotel or motel owner, there is something you focus on on a daily basis. One of the most important aspects of every day is to ensure high occupancy, the more rooms you fill, the higher the profit.

Ideally, you want to work at full capacity every day, although you know it’s virtually impossible, except perhaps at the peak of the season. You have a website, you are a member of all hotel booking sites and spend hours working on online advertising. What else can you do?

A central booking system can help increase occupancy by turning your site visitors into customers. This system allows you to take reservations directly from your own site without the hassle. This can significantly increase the congestion rate, as most customers nowadays use the internet when searching for housing.

These systems are usually flexible, allowing you to adapt them to your exact requirements. Accepted worldwide in hotels, motels, travel agencies and more. It integrates directly with your website, allowing you to book immediately. In many cases hotels lose bookings because the customer has to pick up the phone to book a room, thanks to the central booking system they can quickly make a decision and make a reservation without delay, phone calls and inconvenience. This means that your customers can book accommodation at any time of the day or night.

These are highly efficient systems. As you can imagine, one of the biggest mistakes any hotel can make is booking. Even with available technology, many hotels make this mistake from time to time, often due to overwork or rushed staff taking calls without noticing that all rooms are already booked. The central booking system ensures the relevance of the information presented on your website in terms of the number of available rooms and the prices of each room, eliminating errors and excessive bookings.

It also means you add a useful experience to your customers before they arrive. Nowadays, so many guests book accommodation in the evening when sitting with a laptop in front of a computer. Some even book on the go, looking for last minute deals that they can take advantage of when they come to a city or area they like. There is no reason why you could not benefit from these guests and greatly increase occupancy.

The central booking systems available in the market are very easy to use and easily managed by management and staff. If you already have a hotel booking system, you can find a package that will be integrated, completely eliminating any staff error in terms of bookings.

It is also a cost effective solution. Once you start noticing how the booking is coming from your own website, you will quickly start getting a return on your investment. These are not expensive programs, but they can increase your hotel’s profits by soon paying yourself over and over again.

In general, central booking systems can significantly change the functionality, performance and service that you give to your customers on a daily basis. Customers are more likely to book online than by phone, and fees for off-site sites are not required, as bookings are made directly from your own site.